Max Brenner’s chocolate will stay fresh and delicious for several weeks or longer when stored properly. To maintain quality, please keep your chocolate in a cool, dry area (below 22ºC) and avoid heat and direct sunlight. It is best to avoid storing chocolates in the refrigerator, however if this is essential, use an air-tight container to avoid odour & moisture spoilage.

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts, Lupin & Sesame Seeds as they are produced in a line or within the manufacturing vicinity that produces these products.

Yes, Max Brenner offers a range of vegan options. The list below provides vegan menu items for your enjoyment.

HOT DRINKS:

• Sinful Dark Vegan Hot Chocolate 
• Suckao 
• Coffee
• Tea

Note: We have almond, oat and soy milk alternatives available.

COLD DRINKS: 

• Dark Whipped Chocolate Frappe
• Dark Banana Chocolate Whipped Frappe
• Dark Mocha Whipped Frappe
• Dark Peanut Butter Whipped Chocolate Frappe
• Granita (Passionfruit & Fresh Strawberries / Fresh Mint & Lime)
• Iced Long Black
• Iced Latte

Note: We have almond, oat and soy milk alternatives available.

DESSERTS:

• Midnight Peanut Nutter
• Dark Chocolate Strawberry Dip
• Dark Chocolate Lick
• Chocolate Fondue for Two – with Dark Chocolate with Strawberry and Banana, and Double Vegan Slab

Note: Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts, Lupin & Sesame Seeds as they are produced in a line or within the manufacturing vicinity that produces these products.

Yes, Max Brenner dairy free menu items are shown in the list below.

HOT DRINKS:

• Vegan Dark Hot Chocolate
• Coffee
• Tea

Note: We have almond, oat and soy milk alternatives available.

COLD DRINKS:

• Dark Whipped Chocolate Frappe
• Dark Banana Chocolate Whipped Frappe
• Dark Mocha Whipped Frappe
• Dark Peanut Butter Whipped Chocolate Frappe
• Granita (Passionfruit & Fresh Strawberries / Fresh Mint & Lime)
• Iced Long Black
• Iced Latte

  Note: We have almond and soy milk alternatives available

DESSERTS:

• Midnight Peanut Nutter
• Dark Chocolate Strawberry Dip
• Dark Chocolate Lick
• Chocolate Fondue for Two – with Dark Chocolate with Strawberry and Banana, and Double Vegan Slab
• Banana Bread with Dark Lick and Dark Drizzle only

Note: Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts, Lupin & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

All Max Brenner products are made with certified Halal gelatine; however, the supplier is unable to provide Halal certification.

The menu items listed below do not contain gelatine:

HOT CHOCOLATE

• Suckao 
• Hot Chocolate 
• Italian Thick Hot Chocolate
• Mocha 
• Hot Chocolate with Crunchy Waffle Balls

COLD DRINKS

• Classic Chocolate Milkshake
• Whipped Chocolate Frappe 
• Banana Milk Chocolate Frappe
• Dark Chocolate Mocha Frappe
• Peanut Butter Ice Chockie
• Cookieshake
• Granita (Passionfruit & Fresh Strawberries / Fresh Mint & Lime)
• Iced Latte

DESSERTS

• Pancakes (Without Marshmallows)
• Crepe- Banana Praline 
• Crepe- Strawberries and Cream 
• Tutti Frutti Waffles
• Chocolate Lick
• Chocolate Fondue (Without the Marshmallows)
• Banana Bread
• Chocolate Soufflé
• Midnight Peanut Nutter
• Chocolate Bad Boy Brownie
• Espresso Almond Chocolate Cake 

The gelatine in the following products are not Halal certified:

• Marshmallows 
• Mini Marshmallows 

Note: Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts, Lupin & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts, Lupin & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

According to Australian Food Standards Code we are unable to provide items for an individual on Celiac Diet.

At this time, Max Brenner does not offer any sugar-free products.

Please check out our Locations Pages for information on all of our locations and trading hours.

Our chocolate combinations are never-ending, and we are not able to offer all of them on our website. But we do offer a wide selection of our most popular gift boxes and tins and will be adding more in the future. For more information on what you can purchase online, please visit our Online Shop.

Yes, Max Brenner can be delivered to your door through Uber Eats, DoorDash and Deliveroo.

Please visit our Careers Page for more information on employment opportunities.

Chocolate is made from cocoa beans. There are three species of cocoa bean plants:

• Criollo
• Forastero
• Trinitario.

Each variety has its unique characteristics & produces beans of distinctive flavour.

To make chocolate, cocoa beans go through an extensive process of drying, cleaning & fermentation. Once cocoa beans are prepared, they are then roasted, hulled to obtain the centre of the bean, known as the nib. The cocoa nibs are then crushed & ground to obtain the cocoa liquor.

According to each chocolatier’s special recipe, the cocoa liquor, combined with required quantity of cocoa butter are put through a series of processes like kneading, conching & tempering. It is during these refining stages where each chocolatier will add flavours, sugars & other ingredients to create their own masterpiece.

Milk, dark & white chocolate types are determined by total content of cocoa solids along with addition of certain ingredients such as milk. The higher the cocoa solid in a chocolate product, the darker & the more bitter the chocolate becomes, producing what is commonly known as dark chocolate.

Max Brenner’s dark chocolate contains cocoa solids ranging from 50-75%.

Milk chocolate is the most commercially popular choice by chocolate consumers. This type contains milk along with higher ratio of sugar resulting in finely balanced cocoa bean flavour & sweetness and creaminess in the final product. Max Brenner’s milk chocolate contains cocoa solids ranging from 30-35%. White chocolate does not contain cocoa solids. Due to this, in the French tradition, it is often considered as a non-chocolate product.

Max Brenner offers white chocolate in many varieties. The combination of milk, sugar and cocoa butter creates a sweet and creamy treat making a favourite for many.

Raw chocolate cannot spoil, however, blooming may occur due to poor storage. Blooming is a term describing the whitish grey discoloration on the surface of chocolate caused by cocoa butter separating and rising to the top.
While this does not mean that chocolate is inedible, it does mean that chocolate has lost its sheen and the texture may become granular.

Max Brenner is Australian owned and operated; Arnold Vitocco acquired Max Brenner Asia Pacific in 2019.

Yes, Max Brenner has an app available for download in the Appstore. The Max Brenner app will make the most of your in-store experience, allowing you to pay through your mobile via Pay in-store, Order ahead, Order to your table. You will also have access to Exclusive offers, Personalised rewards, Surprise and delight promotions, Vouchers, saved offers, credit or item rewards and so much more.

We receive many solicitations and wish we could fulfill each and every one, but – regretfully – we simply cannot. We therefore do not accept solicitations.

Our fashionable gift boxes and colorful tins make the perfect corporate gifts. Say thank you, recognize a special achievement or celebrate a holiday with our signature bonbons and other chocolate creations.

We don’t offer bookings for any of our stores, we operate under a walk ins only with seating offered under a first come first serve. Simply present yourself at any of our Beloved Chocolate bar and our lovely team will have you and your group seated as soon as possible. We don’t currently offer any birthday packages or offers, and don’t cater to function or birthday party requests.

We hope that you are satisfied with our products. 

All chocolate retail products are final sales. Chocolate is highly susceptible to temperature fluctuations and once it leaves our temperature controlled retail section, we cannot rule out the possibility of temperature related product deterioration. 

If for any reason you are dissatisfied, we gladly accept the return all non-chocolate goods (e.g. utensils) provided that they are undamaged and maintained in their original packaging. 

All returns need to be made within 7 days of purchase, accompanied with the original receipt. all returned non-chocolate goods can be exchanged for products of equal value.