FAQS

NUTRITIONAL: VEGAN MENU ITEMS

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

If you only consume Vegan foods, I can recommend the below menu items for your enjoyment:

HOT DRINKS: 

  • Sinful Dark Vegan Hot Chocolate
  • Suckao

ICY CHOCTAILS:

  • Whipped Chocolate
  • Banana Chocolate
  • Mocha Frappe
  • Peanut Butter Iced Chockie
  • Yellow Granita
  • Pink Granita

DESSERTS:

  • Midnight Peanut Nutter Pizza
  • Chocolate Strawberry Dip
  • Chocolate Lick
NUTRITIONAL: DAIRY FREE MENU ITEMS

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

If you only consume Dairy free or are lactose intolerant I can recommend the below menu items for your enjoyment:

HOT DRINKS:

  • Suckao
  • Sinful Dark Vegan Hot Chocolate
  • Note: We have almond and soy milk alternatives available

COLD DRINKS:

  • Whipped Chocolate
  • Banana Chocolate
  • Mocha Frappe
  • Peanut Butter Iced Chockie
  • Yellow Granita
  • Pink Granita

DESSERTS:

  • Midnight Peanut Nutter Pizza
  • Chocolate Strawberry Dip
  • Chocolate Lick
NUTRITIONAL: GLUTEN FREE/ CELIAC MENU ITEMS

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

If you only consume Gluten free or are Celiac I can recommend the below menu items for your enjoyment:

HOT DRINKS:

  • Mexican Spicy Hot Chocolate
  • Coconut Hot Chocolate
  • Mocha

COLD DRINKS:

  • Whipped Chocolate
  • Banana Chocolate
  • Mocha Frappe
  • Peanut Butter Iced Chockie
  • Yellow Granita
  • Pink Granita
  • Iced Chocolate Milkshake

DESSERTS:

  • Midnight Peanut Nutter
  • Chocolate Strawberry Dip
  • Chocolate Lick
  • Caramelised Pecans
  • Flourless Banana Bread
NUTRITIONAL: HALAL MENU ITEMS

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

If you only consume Halal foods, I can recommend the below menu items for your enjoyment:

HOT DRINKS: 

  • Suckao (M/D/W)
  • Chocolate (M/D/W)
  • Italian Thick Hot Chocolate (M/D/W)
  • Mocha (M/D/W)
  • Hot Chocolate with Crunchy Waffle Balls (M/D/W)
  • Mexican Spicy Chocolate (M/D/W)
  • Coconut Hot Chocolate
  • Mint ChocolateNote: Contains Halal Gelatine
    Salted Caramel Chocolate

COLD DRINKS: 

  • Classic Chocolate Milkshake – Chocolate Ice Cream
  • Iced Chocolate Milk
  • Chocolate Frappe (M/D/W)
  • Banana Milk Chocolate Frappe
  • Dark Chocolate Mocha Frappe
  • Peanut Butter Ice Chockie
  • Cookieshake
  • Granita (Yllw/Wht/Pnk/Cap)
  • Iced LatteNote: Contains Halal Gelatine
    Salted Caramel Chocolate – Vanilla Ice Cream
    Classic Vanilla Milkshake – Vanilla Ice Cream
    80’s Milkshake – Chocolate & Vanilla Ice Cream
    Toffee Milk Chocolate Frappe
    Strawberry White Chocolate Float – Vanilla Ice Cream

DESSERTS: 

  • Waffle
  • Tutti Frutti Waffles – Chocolate Ice Cream
  • Chocolate Lick
  • Chocolate Dip
  • Chocolate Soufflé
  • Snow Topped Chocolate Mountain Cupcake
  • OMG Double Choc Cookie
  • Banana Bread
  • Choc Fudge Brownie Sundae – Chocolate Ice CreamNote: Contains Halal Gelatine
    I-Scream Menu
    Tutti Frutti Waffles – Vanilla Ice Cream
    Toffee Choc Nut Waffle – Vanilla Ice Cream
    Choco Nut Fudge Brownie
    Salted Caramel Tart
    White Chocolate Crumb Cheesecake
    Giant Bald Head Truffle
    Addictive Praline Cigar
    Praline Meringue Puff Extravaganza – Vanilla Ice Cream
    Banana Split Waffle Sundae – Vanilla Ice Cream
    Mini Max Sundae – Vanilla Ice Cream
    Fantastical Popsicle Fondue

    Note: Contains Halal Gelatine
    Vanilla Ice Cream

    Some of our ingredients contain gelatine labelled as Halal (vegetable gum) others are not Halal. Our range of desserts and ice cream is labelled as Halal from our suppliers, but we are unable to provide Halal certification.

    The gelatine in the following products is not Halal
    o Marshmallows,
    o Mini marshmallows,
    o Gummy bears and
    o Mint

NUTRITIONAL: EGG FREE MENU ITEMS

Please note that all of our products may contain traces of Gluten, Soy, Milk, Egg, Peanuts, Tree Nuts & Sesame Seeds as they are produced in a line or within manufacturing vicinity that produces these products.

If you cannot consume foods with egg, please AVOID the following:

HOT DRINKS:

  • Italian Thick

ICY CHOCTAILS:

  • Cookieshake
  • Choc Fudge Milkshake

DESSERTS:

  • Waffles (Belgian Waffle or Tutti Frutti)
  • Souffle
  • Crepes
  • Banana Bread
  • White Choc Crumb Cheesecake
  • Brownies (Choc Fudge Sundae, Bad Boy Brownie Pizza, Brownie to the Max or Brownie by Itself)
  • Cookies and Cream Dessert Pizza
  • Cinnamon Chocolate Babka
  • Cookies (can eat the OMG Double Choc)
  • Cupcakes (can eat the Vegan cupcake)
  • Salted Caramel Tart
Do you have any sugar-free products?

At this time, Max Brenner does not offer any sugar-free products.

Where are you located? What hours are you open?

Please check out our Locations Pages for information on all of our locations and trading hours.

BOOKINGS & FUNCTIONS

BOOKINGS: 

We don’t offer bookings for any of our stores, we operate under a walk ins only with seating offered under a first come first serve. Simply present yourself at any of our Beloved Chocolate bar and our lovely team will have you and your group seated as soon as possible. Please check out our Locations Pages for information on all of our locations and trading hours.

FUCTIONS, PARTIES & BIRTHDAY OFFERS:

We don’t currently offer any birthday packages or offers, and don’t cater to function or birthday party requests.

WHAT MAKES MAX BRENNER SO UNIQUE?

At Max Brenner, we are creating more than just a “taste” experience. Max views chocolates as part of his holistic chocolate culture. So, in addition to having amazing taste and high quality, each of our products appeals to additional senses, to memories and to personal associations. As Max says, “Feel with all senses and enjoy to the Max”!

What does Max Brenner sell?

Aside from the cult-favourites like Tutti Frutti Waffles, Fondue for Two and the 80’s Milkshake, Max Brenner creates a sensory experience and carries you away to a fantasy-like world where chocolate is experienced everywhere; In Music, in design, in aroma, in texture, and of course in the ultimate –taste

Do you offer Corporate Gifts?

Our fashionable gift boxes and colorful tins make the perfect corporate gifts. Say thank you, recognize a special achievement or celebrate a holiday with our signature bonbons and other chocolate creations. Please visit our Corporate Offerings page for more information.

How should I store my chocolate?

Take care of your Max! All of our chocolates are susceptible to temperature variations. It is important that you store our products in a cool, dry area (below 22ºC) & away from direct sunlight.It is best to avoid storing chocolates in the refrigerator, however if this is essential, use an air-tight container to avoid odour & moisture spoilage.

How is chocolate made?

Chocolate is made from cocoa beans. There are three species of cocoa bean plants: Criollo, Forastero & Trinitario. Each variety has its unique characteristics & produces beans of distinctive flavour.

To make chocolate, cocoa beans go through an extensive process of drying, cleaning & fermentation. Once cocoa beans are prepared, they are then roasted, hulled to obtain the centre of the bean, known as the nib. The cocoa nibs are then crushed & ground to obtain the cocoa liquor.

According to each chocolatier’s special recipe, the cocoa liquor, combined with required quantity of cocoa butter are put through a series of processes like kneading, conching & tempering. It is during these refining stages where each chocolatier will add flavours, sugars & other ingredients to create their own masterpiece.

What are the differences between milk, dark & white chocolate?

Milk, dark & white chocolate types are determined by total content of cocoa solids along with addition of certain ingredients such as milk.

The higher the cocoa solid in a chocolate product, the darker & the more bitter the chocolate becomes, producing what is commonly known as dark chocolate. Max Brenner’s dark chocolate contains cocoa solids ranging from 50-75%.

Milk chocolate is the most commercially popular choice by chocolate consumers. This type contains milk along with higher ratio of sugar resulting in finely balanced cocoa bean flavour & sweetness and creaminess in the final product. Max Brenner’s milk chocolate contains cocoa solids ranging from 30-35%.

White chocolate does not contain cocoa solids. Due to this, in the French tradition, it is often considered as a non-chocolate product. Max Brenner offers white chocolate in many varieties. The combination of milk, sugar and cocoa butter creates a sweet and creamy treat making a favourite for many.

What is the greyish white film that sometimes appears on chocolate?

Raw chocolate cannot spoil, however, blooming may occur due to poor storage. Blooming is a term describing the whitish grey discoloration on the surface of chocolate caused by cocoa butter separating and rising to the top.
While this does not mean that chocolate is inedible, it does mean that chocolate has lost its sheen and the texture may become granular.

Who started Max Brenner?

Max Brenner is Australian owned and operated; Arnold Vitocco acquired Max Brenner Asia Pacific in 2019.

The brand was founded in Israel in 1995 and through a chance meeting between the founder and Tamir Haik in, the Chocolate Bar concept was born. Tamir Haik in introduced the world’s first Max Brenner Chocolate Bar in Padding ton NSW on 15 July 2000.

Is Max Brenner closing down?

No; Max Brenner is opening new Chocolate Bars in Logan QLD on 15November followed by Toombul (Nundah) QLD in early December 2019 with plans to continue spreading a new Chocolate Culturein more locations across Australia over 2020 and beyond.

Why did Max Brenner fail?

Many great businesses face hardship. After nearly 20 years, Max Brenner continues to provide the ultimate chocolate experience in nineteen locations across Australia. As the pioneer ofthis market, Max Brenner is now in the process of re-expanding its number of Chocolate Bars to meet local demand.